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Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system: SystmOnline
  • using the Accurx online service

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • speak your local pharmacy order and collect service
  • post your request to the surgery
  • visit the surgery and collect a paper request form, fill it in from the foyer and pop in the prescription box

We do not take repeat prescription requests over the phone or email.

For more information about prescriptions over the counter, please see NHS: Prescribing of over the counter medicines is changing.

Collecting your prescription

Information:

You can usually collect your prescription 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • fill out a nominate a pharmacy form
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

Please see our frequently asked questions for medication page.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

View the cost of prescriptions and whether you are entitled to free prescriptions by visiting the NHS website:

NHS UK: Am I entitled to free prescriptions?

NHS UK: How much is the NHS prescription charge?

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.